WIC Clerk - Pediatrics - Gulf Gate

Position Overview

Our Pediatrics Department is seeking a WIC Clerk to join the Gulf Gate location at 3329 Telephone Road, Houston, TX 77023. At UTHealth Houston – Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care – you will play a key role in supporting the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). Join us and be part of a team that values excellent service and rewards you for your contributions.

Key Responsibilities

• Greet clients upon arrival, screen their appointment needs, and manage future scheduling while answering incoming telephone calls.
• Screen and verify WIC participant eligibility using federal, state, and local guidelines, entering data into the participant’s electronic medical record and making social services referrals as needed.
• Obtain and document participant height, weight measurements, and/or fingerstick blood samples according to established procedures.
• Issue food benefits and explain WIC benefits and redemption procedures to new participants, including scheduling return appointments.
• Perform other related clerical duties as required.

Required Qualifications

• High school diploma or equivalent.
• Minimum of one (1) year of relevant work experience in public contact, healthcare, or social service settings.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to adhere to physical requirements (occasional exertion up to 20 pounds, frequent up to 10 pounds).
• Must meet security-sensitive position guidelines as outlined by applicable state codes.
• Employees must permanently reside and work in the State of Texas.

Preferred Qualifications

• Bilingual in Spanish preferred.

Benefits & Perks

• 100% paid medical premiums for full-time employees.
• Generous time off including holidays, preventative leave, vacation and sick time (around 37-38 days per year), with accrued vacation increasing with tenure.
• Longevity Pay – monthly payments after two years of service.
• Robust retirement/pension plan to help build your future.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Additional employee discounts on entertainment, car rentals, cell phones, and more.
• Resources for child and elder care.