Hospital Service Technician

Position Overview

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. With over 90 local service centers, Agiliti proudly serves hospitals and healthcare facilities, ensuring quality medical equipment is in the right place at the right time for effective patient care.

The Hospital Service Technician I is responsible for equipment management tasks within the hospital, ensuring seamless workflow and high-quality service. The role demands continual improvement in equipment quality, reliability, and value, along with maintaining professional relationships with hospital staff.

Schedule: Part time, Monday and Wednesday (2:30p-11p) and every other weekend (7a-3:30p)
Location: Norton Children's Hospital, Louisville, Kentucky

Key Responsibilities

• Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
• Communicates confidently with clinical staff regarding equipment features and functionality.
• Provides quality service, meets customer and company metrics, and adheres to established quality standards.
• Picks up, cleans, and processes equipment, preparing it for patient use following all company and hospital protocols.

Required Qualifications

• Education: High school diploma or equivalent.
• Requirements: Customer service experience is required.
• Basic computer skills.
• Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours to support a 24/7 schedule.
• Physical ability to lift and/or push up to 75 pounds, stand and walk for long periods, and perform frequent bending, stooping, twisting, climbing, crouching/squatting, kneeling/crawling, and sitting.

Preferred Qualifications

• Prior work experience in a hospital setting.

Benefits & Perks

• Health insurance options for Medical, Dental & Vision plans.
• Short- and Long-Term Disability plans.
• Flexible Spending Accounts and Health Savings Accounts.
• Life Insurance Options.
• Paid Time Off.
• 401K Saving Plan with employer match.
• Employee Discounts and Tuition Reimbursement.
• Daily Pay program, Employee Assistance Program, and wellness programs.