Position Overview

The primary role is to translate business requirements into technical specifications, maintain relationships with the business, and drive standard business processes across the IT Enterprise. An understanding of business priorities and the relative importance of projects is essential. This position involves identifying multiple approaches to problem-solving and recommending the optimal solution. A comprehensive business process analysis is required to document current workflows, define requirements for new processes, develop use cases, and manage requirement changes.Strong technical acumenis necessary to translate technical details into clear non-technical language for effective communication across teams.

Key Responsibilities

• Interact with Project Managers from multiple organizations to track project progress, identify risks, communicate risks and status, and assess potential impacts to the business.
• Maintain project documentation such as project lists, status reports, and budgets.
• Proactively develop and maintain technical knowledge in specialized areas, leveraging expertise for global consistency and standardization.
• Translate requirements, produce feasibility reports, and design solutions to improve productivity and efficiency.
• Maintain regular contact with clients and coordinate reporting on project progress, obstacles, and accomplishments.
• Manage requirement changes, collaborate with Quality Control, Project Managers, and Technical Leads to ensure business acceptance.
• Develop use cases as a communication tool between the business and technical teams, and document current and future state assessments including process flows and wire-frame diagrams.

Required Qualifications

• Ability to communicate without technical jargon for the business and end-users.
• Strong analytical and project management skills.
• Ability to communicate effectively with development teams.
• Demonstrated IT knowledge and expertise in the relevant development or enhancement areas.
• Excellent collaboration, multi-tasking, and organizational skills.
• Strong oral and written communication skills.
• Fluency in English with clear articulation.
• Thorough knowledge of industry trends.
• Minimum of 2 years of related experience.
• Data analysis and migration experience.
• Agile experience.
• Proven ability to translate business needs into clear and testable requirements.
• Experience writing and executing functional test scripts.

Preferred Qualifications

• ERP experience.
• Warehouse Management experience.