Remote Job in Laredo, Texas

Position Overview

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. In this remote Healthcare Customer Service Representative role available to residents in select U.S. locations (Gadsden, Alabama; Brownsville, Texas; Myrtle Beach, South Carolina; Hot Springs, Arkansas; Daphne, Alabama; Jacksonville, North Carolina; Morrison, Tennessee; Valdosta, Georgia; Laredo, Texas; Fort Smith, Arkansas; Hattiesburg, Mississippi; Cleveland, Tennessee), you’ll help bring humanity to business while contributing to exceptional customer care.

Key Responsibilities

• Deliver exceptional healthcare customer service while working remotely.
• Follow HIPAA guidelines diligently to maintain patient privacy.
• Utilize approved devices, high-speed internet, and appropriate headsets for daily log-ins.
• Report to the Team Lead and collaborate with a dynamic global team.
• Engage in ongoing training and professional development initiatives.

Required Qualifications

• Minimum of 6 months customer service experience and a high school diploma or equivalent.
• Strong commitment to following HIPAA guidelines and safeguarding patient privacy.
• Proficient computer skills with high-speed internet (>25 mbps) and familiarity with necessary hardware (USB wired headset recommended).
• Ownership of a smartphone or another device running iOS/Android for daily log-ins.

Benefits & Perks

• Compensation:Base wage range of$16 per hourplus performance bonus opportunities.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off, paid holidays, and flexible scheduling options.
• Additional perks such as retirement/pension plans, 401K, tuition reimbursement, and more including employee events and professional development programs.

For more information about benefits, visitwww.hellottecbenefits.com.