Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority10 months ago
Jacksonville, FL, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Compensation: $865-$1,195 per week (Equivalent to approximately $45,000-$62,000 per year)

Key Responsibilities

  • Provide drivers with updated instructions, addresses, and appointment times, while tracking ETAs, delays, and breakdowns.
  • Confirm pickup and delivery appointments, track loads, and provide real-time updates to brokers and shippers.
  • Verify documents (BOLs, PODs) and ensure that the freight matches the bill to avoid wrong-load issues.
  • Estimate realistic load/unload times and manage scheduling to prevent tight, back-to-back appointments.
  • Upload all paperwork into the TMS, maintain clean and accurate load notes, and spot detention, layover, and TONU opportunities.
  • Communicate with brokers and shippers through check calls and status updates to promptly notify them of any changes or delays.

Required Qualifications

  • Clear and effective communication skills
  • Strong attention to detail
  • Ability to multitask under pressure
  • Excellent organizational skills
  • Basic familiarity with load boards / TMS (training available)

Benefits & Perks

  • Remote Work Setup: 100% Work-From-Home
  • Flexible Hours: Adjust your schedule as needed
  • Ideal role for individuals looking to transition into dispatching roles in the future
  • Valuable hands-on experience in the freight and logistics industry

Required Skills

Attention to detail
Basic familiarity with load boards / TMS
Strong organizational skills
Ability to multitask under pressure
Clear communication