Onsite IT Helpdesk Specialist — Entry Level

Waremalcomb3 months ago
Atlanta, GA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

IT Support Specialist I

About the Company

Ware Malcomb is seeking an IT Support Specialist I to join the onsite team in a growth-focused design firm environment. You will handle end-user support, configure laptops/workstations, and assist with software needs across the local office and regional sites.

Job Requirements

This entry-level, full-time role requires:

  • A bachelor’s degree or equivalent experience
  • 2 years of IT support
  • Strong communication skills
  • Spanish is a plus
  • After-hours support and travel may be required

Required Skills

Bilingual (English/Spanish)
End-user support
Software troubleshooting
Strong communication
Laptop/workstation configuration