Remote Hospitality Coordinator - Reservations & Guest Support

Position Overview

We are seeking motivated and detail-oriented individuals to join Destination Knot as Remote Hospitality Coordinators focusing on reservations and guest support. Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.

Key Responsibilities

• Coordinate hotel reservations and other travel-related bookings
• Provide clients with accurate details about accommodations, amenities, and availability
• Handle changes, modifications, and special requests promptly and professionally
• Communicate with guests via phone, email, and online platforms in a friendly and helpful manner
• Maintain accurate booking records and client profiles
• Collaborate with team members to ensure exceptional guest experiences
• Stay current on hospitality trends, travel destinations, and supplier offerings

Required Qualifications

• Excellent communication and customer service skills
• Strong organizational abilities with attention to detail
• Ability to work independently and manage multiple client requests
• Basic computer proficiency and a reliable internet connection
• Interest in hospitality and travel services
• Prior experience in hospitality, customer service, or reservations is a plus but not required

Benefits & Perks

• Flexible, fully remote work environment
• Training and access to industry booking tools and resources
• Supportive team culture and mentorship
• Compensation: $45,000 - $65,000 a year
• Travel discounts and industry perks
• Professional development and growth opportunities