Manager, Facilities Operations Engineer

Position Overview

The Manager of Facilities Operations Engineering is responsible for the Data Center facility technical strategy, continuous improvement, and development support for sites across the QTS portfolio. This role oversees engineering aspects including the coordination, installation, and integration of electrical and mechanical systems for critical and non-critical operations, ensuring 100% uptime and compliance with customer SLAs. The position requires strong planning, technical expertise, and leadership through influence, with an estimated 10-30% travel across U.S. sites.

Key Responsibilities

• Provide technical support for all aspects of data center operations to maintain mission critical systems and achieve 100% uptime and compliance with customer SLAs.
• Offer operations input for QTS standards and infrastructure solutions in collaboration with other departments.
• Assist with site construction activities and installations by coordinating with project departments and external construction resources, ensuring design, installation, and testing meet operational standards.
• Witness equipment testing during commissioning, validating sequence of operations and ensuring receipt of proper documentation.
• Collaborate with Sales Engineering, Design & Construction, and Colocation Operations for customer move-ins and technical deployments, including power circuit installations.
• Implement standard procedures and support continuous improvement and root-cause problem solving initiatives across all sites.
• Ensure compliance with local health & safety (i.e., OSHA) standards as well as national electrical and building codes.
• Interface with vendors, QTS Engineering, QTS Development, and peer operations organizations to maintain and enhance systems.
• Coordinate with all QTS site teams on SOP, MOP, and ERP, as well as manage the formal change management process.
• Oversee program management and execution of preventive maintenance and reporting for all sites.
• Provide coaching, mentoring, and technical support to Critical Environment Engineers.

Required Qualifications

• Bachelor of Science degree in Electrical or Mechanical Engineering, similar HVAC or critical power certifications, or equivalent professional experience.
• Three or more years of direct experience with engineering activities in a technical or critical environment (e.g., data centers, nuclear power, hospitals, pharmaceutical, semiconductor, industrial/commercial field engineering).

Preferred Qualifications

• Five or more years of experience in engineering within a technical or critical environment (data centers, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering).
• Three or more years of data center specific experience.
• Two or more years of management/supervisory experience overseeing engineering or critical operations teams.

Benefits & Perks

• Eligible for a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; and a wellness program.
• Role is bonus eligible and may also be eligible for equity.
• Salary Range: 120,000 - 160,000