Accounts Receivable & Billing Intern

City of Seattle2 months ago
Seattle, WA, United States
Hybrid
Internship
Junior Level (1-3 years)

Job Description

Position Overview

Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities. With a strong focus on keeping Seattle's electricity affordable, reliable, and environmentally sound, City Light is a national leader in energy efficiency and environmental stewardship. The Accounts Receivable and Billing team is seeking an intern to support accurate, timely billing and revenue collection. Reporting directly to the Accounts Receivable & Billing Advisor, the intern will work on structured billing-related projects and gain hands‑on experience in public sector finance operations.

Schedule: Intern will work up to 20 hours per week while school is in session and up to 40 hours per week during school breaks, with work hours scheduled between 8:00 am and 5:00 pm.
Salary: $29.30 - $29.30 per hour.

Key Responsibilities

  • Billing Reconciliation Project – Assist in reconciling outstanding billing records with internal systems and external documentation. Deliverables include updated reconciliation logs, error identification reports, and recommendations for resolution.
  • Invoice Review and Data Validation – Review historical invoices for completeness and accuracy to ensure compliance with internal policies, producing annotated invoice files and data correction logs.
  • Process Documentation Support – Collaborate with staff to document billing workflows, draft process maps, develop step-by-step guides, and suggest improvements.
  • Aging Report Analysis – Analyze aging reports to identify long-outstanding accounts and support follow-up strategies by categorizing account summaries and maintaining tracking sheets.
  • Day-to-Day Responsibilities – Participate in team meetings, perform data entry and validation tasks under supervision, communicate with team members to clarify requirements, and maintain organized records.
  • Target Goals and Objectives – Complete assigned project tasks with accuracy and timeliness, demonstrate increasing independence, build a foundational understanding of billing systems, and contribute to backlog reduction.

Required Qualifications

  • Undergraduate Accounting students must maintain a 2.5 GPA or above throughout the internship.

Preferred Qualifications

  • Preferred Areas of Study – Must be enrolled in an accredited certificate, 2-year, or 4-year program, ideally in Accounting, Finance, Data Analytics, Public Administration, Project Management, Economics, or a related field.
  • Coursework/Training – Completion of introductory and intermediate Accounting or Finance courses, business math or data analysis, with proficiency in spreadsheet tools (especially Microsoft Excel) and familiarity with ERP or billing systems.
  • Technical Skills – Strong proficiency in Excel (e.g., formulas, sorting/filtering, pivot tables), understanding of financial documents (invoices, statements, reconciliations), and ability to handle large datasets accurately.
  • Adaptive Skills – Strong attention to detail and organizational skills, effective written and verbal communication, willingness to learn and work collaboratively, and any prior experience in office, customer service, or finance-related settings is advantageous.

Benefits & Perks

  • Benefits: Interns do not receive traditional benefits but can obtain a subsidized ORCA pass and accrue sick time (usable after 90 days).
  • Professional Development – Access to educational opportunities, networking with professional staff, City-sponsored trainings, and participation in the Flash Mentorship program.
  • Hybrid Work – Required on-site work in Seattle at least 3 days per week in accordance with local mandates.
  • Additional Perks – Commuting benefits including ORCA passes, car share discounts, ride matches, and paid sick and safe leave after 90 days.
  • Background Verification – Employment is contingent upon successful completion of background and criminal history checks.

Required Skills

Reconciliation
Financial Documentation
Microsoft Excel
Process Documentation
Data Analysis
Customer Service
Organizational Skills