Entry Level Helpdesk Support Assistant
Florida Professional Groupover 1 year ago
Lutz, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you passionate about computers and ready to launch your IT career? Our organization in the Lutz area is seeking an Entry-Level Computer Support Assistant to join our Help Desk team. In this role, you will provide technical assistance and support for computer systems, hardware, and software, ensuring users receive prompt and professional service.
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and inquiries.
- Train users on basic system and computer functions.
- Address system and user issues promptly.
- Resolve technical problems in a timely and professional manner.
Required Skills
help desk support
software troubleshooting
customer service
hardware troubleshooting
user training
computer support
technical assistance