Senior Operations Project Manager - Healthcare

Position Overview

Build programs. Influence leaders. Change how care gets delivered. If you’re the kind of leader who thrives on turning complexity into clarity, influencing without authority, and watching ambitious healthcare initiatives come to life, this role was built for you. We’re looking for a Senior Operations Project Manager who combines strategic horsepower with operational grit to move organizations forward, improve patient experience, and enhance systems. At the intersection of strategy, operations, and clinical programs, you will drive initiatives that directly impact patient outcomes through close collaboration with health plans, providers, and internal teams. The Bottom Line: This role is for a healthcare operator seeking impact, visibility, and an opportunity to help shape how healthcare programs perform at scale. Salary: $125,000 - $165,000 based on experience

Key Responsibilities

• Lead complex, high-visibility operational initiatives from concept through execution.
• Prioritize and manage multiple workstreams independently, solving problems before they become barriers.
• Drive performance across key healthcare metrics including HEDIS, KPIs, coding accuracy, and quality outcomes.
• Evaluate team performance by providing clear feedback and driving continuous improvement.
• Partner cross-functionally to ensure organizational priorities are executed, documented, and scalable.
• Develop and facilitate external-facing Joint Operating Committees with health plans and provider partners.
• Ensure facilities are safe, compliant, and welcoming for patients and staff.
• Navigate compliance requirements including OSHA, CLIA, HIPAA, and risk programs.
• Communicate with confidence—crafting executive-ready materials and presenting to senior leadership.

Required Qualifications

• Proven experience in healthcare operations, ideally within a value-based care environment.
• Hands-on experience with Medicare Advantage, Population Health, HEDIS, HCC coding, claims, utilization management, and care management.
• Experience in launching and sustaining clinical programs and supporting new health plan markets.
• Strong command of project management tools such as Smartsheet and MS Project.
• Advanced proficiency in Excel, PowerPoint, Word, and Outlook.
• Education: BA/BS in Business or Healthcare Management — or 10+ years of healthcare operations project management experience
• Qualifications: PMP or PgMP certification required

Preferred Qualifications

• Education: MBA or MHA preferred
• Known for follow-through, collaboration, and the ability to lead through influence.
• Comfortable operating in ambiguity and adapting as priorities evolve.
• Combines analytical thinking with strong interpersonal skills.
• Equally effective in managing details and seeing the big picture.
• Enjoys working with people across the organization at all levels.