Account Executive - Service - University of California , Berkeley

Learfield IMG College3 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Learfield Amplify is seeking an Account Executive – Service at the University of California, Berkeley. In this full-time role, you will be responsible for generating revenue through ticket sales, new donor acquisition, customer service, and other related opportunities. You will manage accounts for Football and Men’s/Women’s Basketball, build lasting relationships, and proactively secure new business opportunities across campus. Compensation: The base pay is $19.18 per hour with eligibility for an annual discretionary bonus and/or additional sales compensation based on performance.

Key Responsibilities

  • Generate revenue through ticket sales, new donor acquisition, customer service, hospitality, and other revenue generating opportunities.
  • Manage a book of accounts for Football and Men’s/Women’s Basketball.
  • Build relationships to ensure repeat business and deliver excellent customer service.
  • Act proactively to create opportunities for new business with existing customers.
  • Provide superior customer service throughout the season.
  • Collaborate with various departments on campus.
  • Perform miscellaneous duties as assigned by the Director.

Required Qualifications

  • Previous sales or customer service experience.
  • Experience with ticketing systems and CRM software such as Salesforce is a plus.
  • Proven track record in sales and building quality relationships.
  • Friendly and professional telephone manner.
  • Strong desire to learn about the business and advance your professional career.
  • Effective verbal and written communication skills.
  • Ability to take initiative and act independently beyond set expectations.
  • Capacity to generate original and imaginative solutions to business opportunities.
  • A positive attitude and willingness to maintain a flexible work schedule.

Preferred Qualifications

  • Bachelor’s Degree or equivalent work experience.

Benefits & Perks

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Life Insurance and Other Insurance Plans
  • Flexible Paid Time Off (minimum 10+ days annually, including Parental Leave)
  • 20 Paid Holidays
  • 401(k) with Match
  • Short/Long Term Disability

Required Skills

Relationship Building
Customer Service
Problem Solving
Initiative
Ticketing Systems
CRM Software (Salesforce)
Communication
Sales
Hospitality