Trauma Associate Sales Representative (Evergreen) (Austin, TX)
Smith & Nephew plcabout 1 year ago
Austin, Texas, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
As an Associate Sales Representative - Trauma at Smith+Nephew in Austin, TX, you will support the Trauma Sales team by managing installations, troubleshooting and maintenance, demo inventory setup, and customer in-service. You will also assist with transporting customer inventory and covering surgical cases as needed in a role that includes a 24/7 call rotation. Your work will focus on the Trauma Orthopaedics product portfolio, helping surgeons and hospital personnel ensure optimal use and care of advanced trauma solutions.
Key Responsibilities
- Support the Trauma Sales team with equipment installations, troubleshooting, maintenance, and demo inventory setups.
- Transport customer inventory between accounts and cover surgical cases for sales representatives when required.
- Study and communicate technical information and surgical procedures related to Trauma Orthopaedics.
- Assist in generating revenue and meeting/exceeding the territory’s quota.
- Provide first-class technical support to ensure product availability meets customer and patient needs.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum of two years of sales experience.
- Strong technical expertise in Trauma Orthopaedics and the ability to assimilate complex surgical information.
- Experience in the healthcare industry, particularly in roles such as selling orthopedic products, EMT/Paramedic, Surgical Technician, Sterile Processing Technician, Operating Room Aide, or athletic trainer.
Preferred Qualifications
- Proven track record of selling or converting business at the surgeon or hospital level.
- Experience leading or mentoring team members.
- Resourceful with exceptional relationship-building skills to effectively support customers and drive revenue growth.
Benefits & Perks
- 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
- Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, and a Paid Community Service Day
- Medical, Dental, Vision coverage along with a Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, and Fertility and Adoption Assistance Program
- Hands-On, Team-Customized Training, Mentorship, and extra perks including discounts on fitness clubs, travel, and more
Required Skills
Customer Service
Troubleshooting
Installation
Orthopaedic Product Knowledge
Sales
Relationship Building
Technical Support