Retail Parts Pro Store 1706

Position Overview

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. A Retail Parts Pro is a professional level sales position supporting advanced functions of the DIY business. This role calls for expert knowledge of store systems, advanced automotive and parts expertise, as well as the ability to diagnose issues, troubleshoot, and provide project assistance for DIY customers. This is a full-time position.

Key Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and maintain store appearance.
• Perform key holder responsibilities including task assignment, safety, and open/close duties.
• Assist in store inventory processes such as truck put away, shoot outs, cycle counts, and back stock management.
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot upkeep.

Required Qualifications

• Working knowledge of automotive systems with diagnostic abilities (e.g., internal engine, suspension, brakes, electronics, exhaust).
• Excellent communication skills; must speak and write English (Spanish is a plus) and build strong relationships with customers, peers, and management.
• Ability to read and interpret safety rules, operating instructions, parts catalogs, and procedure manuals.
• Capable of understanding and executing written, oral, or diagram instructions.
• Must successfully pass the Parts Knowledge Assessment.
• Proficient with basic math (addition, subtraction, multiplication, division) and Microsoft software (Word, Excel).
• Strong organizational skills with the ability to work varied shifts including days, evenings, and weekends.
• 3-5 years of prior automotive parts experience and proven sales ability in customer transactions.
• Must have a valid driver's license.
• ASE certification preferred (or ASE ready equivalent).

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