Enterprise Tech Success Manager

Job Description

Relay Payments Inc. is seeking an Enterprise Technical Account Manager to own customer retention, satisfaction, and adoption for a multi-million dollar portfolio of Relay’s largest strategic customers.

You will lead strategic relationships, manage technical integrations, and drive end-to-end implementation from discovery to post go-live support. You will partner with Sales and Product teams to ensure successful integrations, quarterly business reviews, and data-driven roadmap input that aligns.