Senior Cisco Network Engineer (In Office )

Position Overview

Join Our Team at Mercy Medical Center – Now Hiring a Senior Network Engineer! Mercy Medical Center has been recognized by Newsweek as one of America's Most Trustworthy Companies (2023–2025) and by Forbes as one of America's Best Midsize Employers. Founded by the Sisters of Mercy, the hospital offers a supportive, empowering environment where passionate professionals make a meaningful impact through compassionate care.

Key Responsibilities

• Architect, deploy, configure, and maintain high-end switching, routing, IP Telephony, wireless, security, network management, and access control devices supporting Mercy Health Services infrastructure.
• Coordinate activities across multiple groups to ensure 99.999% uptime for the organization.
• Note: This is not a remote or hybrid position.

Required Qualifications

• Must possess a high school diploma or GED.
• 10+ years of network engineering experience in routing/switching.
• 5+ years of network security experience (e.g., Firewalls, security tools, threat mitigation).
• 5+ years of Enterprise Wireless experience.
• Certification Requirements: CCNP Enterprise, CCNP Data Center, CCNP Security, or CCNP Collaboration.
• Extensive knowledge of Network Monitoring and Management tools (e.g., SolarWinds NPM, Cisco Prime Network Manager).
• Experience designing and supporting large-scale Enterprise WAN infrastructures using Cisco hardware; healthcare industry experience is a plus.
• Proficiency in designing, implementing, and supporting IP-based telephony networks and Quality of Service for critical applications.
• Advanced experience with configuring Cisco hardware (Cisco IOS and NX-OS) and familiarity with products from other vendors like Juniper, Palo Alto, and Aruba is a plus.
• Expertise in EIGRP and BGP routing protocols, and delivering highly redundant networks across all OSI Model layers.
• Experience designing and managing WAN environments involving MPLS, dark fiber, point-to-multipoint networks, and IPsec VPN.
• Familiarity with network security platforms (ASA, Firepower, Cisco AMP, Cisco Umbrella) and administration of applications supporting DHCP/DNS (such as InfoBlox) and network load balancing (F5 or Citrix Netscalers).
• Proven track record in leading technical teams on large-scale projects and documenting network designs, policies, and system configurations.
• Ability to provide on-call technical support after hours and on weekends, as well as end user support via an enterprise ticketing system.
• Familiarity with network providers (e.g., Verizon, CenturyLink) for troubleshooting, order management, and integration of new technologies.
• Strong skills in working with industry standard cabling.

Benefits & Perks

• Competitive health, prescription, vision and dental benefits along with wellness credit for eligible employees.
• 403(b) retirement plan with a generous company match and “catch up” provision.
• Paid Time Off (PTO) and company paid holidays.
• Tuition reimbursement to support continued learning.
• Access to Mental Health resources and additional employee wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits (for eligible employees).
• Voluntary benefits, discounts on auto & home insurance and Verizon plans, plus Mercy’s Rewards & Recognition Program.