<section style="margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif; line-height:1.6; color:#333; margin:0 0 10px 0;">
    Our client, a well-known company located in Richardson, is now hiring Computer Support Assistants! The Computer Support Assistants play an important role within the Help Desk team, serving as the primary hub for technical assistance related to computer systems, hardware, and software. In this role, you will be responsible for supporting the <strong>Help Desk Support Specialists</strong> by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving problems in a timely and professional manner. You will work closely with the entire IT team and interact with various system and computer users across the company.
  </p>
</section>

<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Answering users' questions</li>
    <li style="margin:8px 0;">Training users on basic system and computer functions</li>
    <li style="margin:8px 0;">Addressing system and user issues</li>
    <li style="margin:8px 0;">Resolving issues in a timely and professional manner</li>
    <li style="margin:8px 0;"><strong>Supporting the Help Desk Support Specialists</strong></li>
  </ul>
</section>

Entry-Level Helpdesk Assistant

Job Description

Position Overview

Key Responsibilities

Required Skills