Network Technician

Busch Consulting10 months ago
Honolulu, HI, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We specialize in Managed Services & Information Security. Busch Consulting Inc. seeks an experienced Network Technician to join our team. Applicants must have strong initiative, be able to work with minimal supervision, and have the ability to initiate and complete projects. The Network Technician is expected to work with multiple business clients providing technology consulting services and support. Duties include regular analysis of client networks, providing recommendations, performing maintenance, support, network design, and implementation.

Please include the following when applying: Resume, Cover Letter, References.

Key Responsibilities

  • Audit, document, and maintain managed environments
  • Routinely monitor, prioritize, troubleshoot, and work requests in the ticketing queue system while adhering to contracted response times
  • Participate in problem-solving efforts involving team members, external entities, and other support personnel and/or organizations
  • Monitor security procedures to protect systems from unauthorized access, use, and/or abuse. Perform updates to hardware and software as necessary
  • Assess network performance; recommend and implement upgrades or improvements
  • Stay current with industry trends in systems administration, security, configuration, and automation technologies and recommend ways to integrate them into operations
  • Perform multiple concurrent tasks and effectively respond to critical situations
  • Establish and maintain cooperation, understanding, trust, and credibility with colleagues and clients

Preferred Qualifications

  • At least 1-3 years’ experience as part of an IT Service Team/MSP NOC Team
  • Above basic comprehension of network setups and configurations
  • CompTIA A+ Certification, Project+, Network+
  • Network security experience
  • Virtualization experience
  • Strong verbal and written communication skills, including proficiency in documentation of policies, security reviews, procedures, and standards
  • Valid Driver License
  • Bachelor’s Degree in Computer Science

Benefits & Perks

  • Vacation
  • Paid Holidays
  • PTO
  • Health Insurance (dental, vision, prescription & alternative medicine)
  • Simple IRA
  • Training reimbursement
  • Temporary Disability Insurance

Required Skills

Network Setup and Configuration
Managed Services
Ticketing System Management
CompTIA Network+
On-call Rotation Management
Project+ Certification
Documentation and Policy Writing
CompTIA A+ Certification
Information Security
Virtualization
Troubleshooting and Maintenance
Network Performance Analysis