Customer Service - Self Storage Manager
Public Storage5 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Public Storage – the self-storage industry leader – is hiring a Property Manager. In this role you will work independently at multiple locations, ensuring smooth operations and exceptional customer service. Compensation: Earn $19.00 per Hour.
Key Responsibilities
- Work independently at multiple locations, spending time both indoors and outdoors.
- Assess customer storage needs and suggest packing and moving supplies to enhance service.
- Perform daily storage unit inspections to confirm inventory accuracy and space availability.
- Audit cash drawers and handle bank deposits as part of daily operations.
- Manage customer payment follow-ups including reminder and collection calls.
- Physical Requirements: Ability to lift/move items weighing up to 35 pounds, walk extensively, climb stairs, and operate large doors; perform cleaning and maintenance tasks to keep interior and exterior areas in top condition.
Required Qualifications
- Experience in customer service or sales environments (such as retail, restaurant, fast food, or similar service-based industries).
- Valid driver’s license and the ability to utilize your own vehicle for traveling between work locations (mileage reimbursement provided).
Benefits & Perks
- Total Rewards package available to our team.
- Flexible and Full-Time schedules between 9:30am and 6pm (weekends till 5pm).
- Eligibility for Full-time Benefits upon averaging 20+ work hours: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.
- Company-paid life and accidental death insurance along with exclusive vendor discounts.
- Mileage reimbursement for travel between properties and other work-related tasks.
- On-site company housing available at select locations (performance and tenure required).
- Opportunity to earn performance-based bonuses.
Required Skills
Sales
Time Management
Facility Inspections
Maintenance
Property Management
Customer Service
Cash Handling