Customer Service - Self Storage Manager

Public Storage5 months ago
Oakland, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Public Storage – the self-storage industry leader – is hiring a Property Manager. In this role you will work independently at multiple locations, ensuring smooth operations and exceptional customer service. Compensation: Earn $19.00 per Hour.

Key Responsibilities

  • Work independently at multiple locations, spending time both indoors and outdoors.
  • Assess customer storage needs and suggest packing and moving supplies to enhance service.
  • Perform daily storage unit inspections to confirm inventory accuracy and space availability.
  • Audit cash drawers and handle bank deposits as part of daily operations.
  • Manage customer payment follow-ups including reminder and collection calls.
  • Physical Requirements: Ability to lift/move items weighing up to 35 pounds, walk extensively, climb stairs, and operate large doors; perform cleaning and maintenance tasks to keep interior and exterior areas in top condition.

Required Qualifications

  • Experience in customer service or sales environments (such as retail, restaurant, fast food, or similar service-based industries).
  • Valid driver’s license and the ability to utilize your own vehicle for traveling between work locations (mileage reimbursement provided).

Benefits & Perks

  • Total Rewards package available to our team.
  • Flexible and Full-Time schedules between 9:30am and 6pm (weekends till 5pm).
  • Eligibility for Full-time Benefits upon averaging 20+ work hours: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.
  • Company-paid life and accidental death insurance along with exclusive vendor discounts.
  • Mileage reimbursement for travel between properties and other work-related tasks.
  • On-site company housing available at select locations (performance and tenure required).
  • Opportunity to earn performance-based bonuses.

Required Skills

Sales
Time Management
Facility Inspections
Maintenance
Property Management
Customer Service
Cash Handling