Technology, Production Support, Summer Analyst, Tampa - USA, 2026

Position Overview

Join Citi’s Summer Technology Analyst Program as a Production Support Analyst where you will work at the intersection of technology and business. In this dynamic role, you will help maintain and optimize critical production systems, ensuring stability and peak performance to power the digital bank of tomorrow. This opportunity offers hands-on experience with innovative monitoring tools and automation techniques while preparing you for a long-term career at one of the world’s leading financial institutions.

Key Responsibilities

• Manage incident and problem processes, developing critical troubleshooting and problem-solving skills.
• Enhance monitoring and alerting systems using tools like ITRS Geneos and Grafana to proactively identify production issues.
• Design, develop, and implement custom applications and scripts to automate processes and improve system efficiency.
• Collaborate with developers, business teams, and other technology partners to ensure end-to-end production stability.

Required Qualifications

• Must be graduating between Dec 2026 and May 2027.
• Pursuing a Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or a related technical field.
• A minimum GPA of 3.0 is preferred.
• Eligible to work in the U.S. without sponsorship now or in the future.
• Strong problem-solving abilities, excellent communication, and a collaborative mindset.
• Ability to pass technical interviews involving basic algorithmic programming exercises.

Preferred Qualifications

• Prior experience working on agile teams is desirable.

Benefits & Perks

• Compensation: Annual salary starting at $80,000 with a full-time salary range of $80,000.00 to $110,000.00.
• Benefits: Competitive employee benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Paid time off packages covering planned vacation, unplanned sick leave, and paid holidays.
• Opportunities for discretionary and incentive awards for eligible employees.
• Structured learning, global project exposure, and networking with cross-functional teams.