Patient Access Specialist 2 - Scheduling

Position Overview

Under general supervision of the Patient Access Manager or Supervisor, the PAS 1 is responsible for following established policies and procedures to schedule hospital procedures and generate hospital accounts. The role involves gathering and recording all necessary demographic, clinical, and financial information to ensure accurate scheduling of surgeries and other hospital procedures. The incumbent pre-registers patients, verifies insurance eligibility and benefits, and identifies services that require an insurance authorization, notification and/or Precert. In this position, strict adherence to CMS, JCAHO, and HIPAA requirements is required, and effective collaboration with nurses, medical staff, ancillary departments, insurance carriers, and other external professionals is essential. The role is performed in alignment with the mission, vision, and values of Tampa General Hospital.

Key Responsibilities

• Follow established policies and procedures for scheduling hospital procedures and generating hospital accounts.
• Gather and record all required information for accurate registration and scheduling.
• Demonstrate expertise in all proficiencies of a PAS 1.
• Pre-register patients while verifying insurance eligibility and benefits.
• Identify services requiring insurance authorization, notification, or Precert.
• Ensure strict compliance with CMS, JCAHO, and HIPAA requirements.
• Collaborate effectively with healthcare teams, ancillary departments, insurance carriers, and external professionals.
• Perform all duties in accordance with the mission, vision, and values of Tampa General Hospital.

Required Qualifications

• Education: High School Diploma or G.E.D., AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire, AND Experience Required: two years experience as a PAS 1 or equivalent with scheduling, registration, and/or insurance verification in a healthcare setting.