Entry Level Agency Assistant

Position Overview

Join a dynamic team at a State Farm Agency in Boca Raton, FL as a full‐time Agency Assistant – State Farm Team Member. In this role, you'll perform vital administrative and office support functions while enjoying competitive compensation and meaningful work. An active Florida 4-40 Resident Customer Representative license must be obtained.

Key Responsibilities

• Perform administrative and office support activities including fielding telephone calls, receiving visitors, and operating in-house systems.
• Handle billing inquiries, process payments, and follow up on overdue accounts.
• Act as a liaison between clients and agents to ensure clear and effective communication.
• Update policyholders’ contact information such as phone numbers and email addresses.
• Print, fax, or send proof of insurance to customers as required.

Required Qualifications

• Florida 4-40 Resident Customer Representative license (must be obtained)
• Must have a clean criminal background (background check will be performed)
• Dependable with a proven track record of providing excellent customer service
• Quick learner with excellent phone skills and manners
• Excellent written, verbal, and listening communication skills
• Must possess a dependable vehicle to commute

Preferred Qualifications

• Previous State Farm experience (preferred)

Benefits & Perks

• Base Pay plus Monthly Bonuses
• Paid Time Off (sick time and vacation)
• Retirement Plan
• Health Insurance
• Valuable experience
• Growth potential/Opportunity for advancement within the office