Admin - Receptionist

Job Title: Admin- Receptionist

Location: Irvine, CA (92614)

Duration: 06 months

Summary:

This position acts as the first point of contact for department inquiries and assists in the delivery of service solutions for Edwards employees and the stakeholders and business partners associated with our department. This role executes processes and tasks, conducts the day-to-day operations in their assigned functional/service area, and performs the transactional activities required to drive a best-in-class service experience.

Job Responsibilities:

• Leveraging established guidelines, procedures, and work instruction content, responds to and/or assists with internal customer inquiries to identify, resolve, or escalate for rapid solution; coordinates 911 emergency response communications.
• Generates, schedules, and distributes general requests for service and maintenance; coordinates and schedules meeting and event setups/teardowns; meeting room prep.
• Executes routine day-to-day service and administrative tasks and activities for their assigned service areas (e.g., PPE, office supplies, access badges/day pass coordination, lost and found, name plates, adding meeting cards to travel request forms, reports).
• Orders equipment, materials, supplies and inventory; creates requisitions/purchase orders in source-to-pay system (e.g., Coupa); reconciles expenses, tracks payments.
• Other incidental duties.

Skills:

• Good computer skills including MS Office Suite and related tools and systems.
• Experience with Coupa or other similar source to pay software preferred.
• Experience working with SharePoint systems preferred.
• Excellent customer service skills with ability to engage with customers.
• Good problem-solving skills with ability to remain calm under difficult situations.
• Good written and verbal communication skills, and interpersonal relationship skills.
• Ability to work in a fast-paced environment and prioritize competing objectives.
• Must be organized with strict attention to detail and good time-management skills.
• Must be able to work in a team environment.
• Ability to interact professionally with all organizational levels, and proactively escalate issues to appropriate levels of management in the organization.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.

Education/Experience:

• High school diploma or GED required.
• 0-2 years experience required.