Customer Service Rep(03647) - 1216 Cortelyou Rd

Domino's Franchiseabout 1 year ago
Brooklyn, New York, United States
On-site
Part-time
Junior Level (1-3 years)

Job Description

Position Overview

Join Domino's Pizza as a Customer Service Representative (CSR) – the first point of contact for our customers. You will assist customers through the ordering process while gaining valuable in-store experience and learning the pizza delivery business. Enjoy flexible scheduling with shifts mainly on weekends and evenings, making it an ideal after-school, summer, or part-time job. Advance your career with opportunities to move into management through our Management Development Program and earn an hourly base pay of $16.00.

Key Responsibilities

  • Deliver exceptional customer service by assisting customers with their orders and addressing their concerns.
  • Perform in-store duties, including paperwork and support tasks.
  • Adhere to Domino's Pizza policies and procedures, ensuring swift response to store calls.
  • Execute physical tasks as required – standing, walking, lifting, carrying, pushing, climbing, stooping, and reaching – to maintain store operations.
  • Collaborate effectively as part of a team in a fast-paced environment.

Required Qualifications

  • Valid U.S. employment authorization to work in the United States of America.
  • Friendly demeanor with excellent communication skills.
  • Ability to work well with others and perform under the stress of a high-paced environment.
  • Strong multitasking ability and responsiveness to customer concerns.
  • Willingness to follow Team Sharma Domino’s Policies and collaborate as a team member.
  • Ensure store calls are answered after the first ring.

Required Skills

Time Management
Order Taking
Multitasking
Communication
Customer Service
Teamwork
Basic Computer Skills