Frontline IT Desktop Support Technician

Job Description

A further education institution based in England is seeking an IT Desktop Support Technician to provide essential front-line IT support for their systems and networks. You will be responsible for ensuring outstanding customer service through phone, email, and in-person assistance. This role involves maximizing the immediate resolution of service incidents, along with supporting, installing, and servicing essential equipment for staff and students.

The position offers a competitive salary and a flexible benefits package, including generous annual leave.