Senior Product Engineer: RMA & Quality Improvement Lead

Employee Magnets5 months ago
Fort Worth, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Employee Magnets Job Posting

Employee Magnets is seeking a Senior Product Engineer in Fort Worth, Texas. This role focuses on managing RMA processes, ensuring smooth product returns, and communicating with customers and stakeholders effectively. The ideal candidate will possess a bachelor's degree in engineering and at least five years of relevant experience.

The successful candidate will also develop RMA documentation and compliance with quality standards while driving improvements for product reliability. This position requires strong problem-solving and communication skills, along with a customer-focused mindset.

Required Skills

Communication
Documentation development
Compliance standards
Quality improvement
Customer service
Engineering principles
RMA management
Problem-solving