Clinical Assistant II

Job Title: Clinical Assistant (Medical Assistant) II

Description

The Kimberly and Eric J. Waldman Department of Dermatology at the Icahn School of Medicine at Mount Sinai is dedicated to delivering superior, comprehensive dermatologic care that exceeds patient expectations and advancing the science of dermatology through research and education.

The Clinical Assistant (Medical Assistant) II is a senior level clinician who provides clinical and administrative support to physicians and surgeons. This individual coordinates patient care by serving as a liaison between physicians, patients, families, internal and external healthcare providers, homecare providers, and insurance companies. The Clinical Assistant II supports one or more physician and surgeon, demonstrates comfort with high-volume practice(s), with potential multi‑site travel, mentors and trains less experienced Medical Assistant and Clinical Assistant staff, and may act in a lead capacity.

Responsibilities

• Serves as a liaison between physicians, patients, families, healthcare providers, nursing homes, homecare providers, patient employers and insurance companies to ensure quality patient care for patients seen on campus and offsite satellite offices.
• Coordinates, and functions in a lead role, the daily activities of the physician team staff to ensure an effective and efficient daily operations flow.
• May assume responsibility for Medical Assistant schedules, and may travel to various sites depending on the needs of the physician/surgeon.
• Fulfills patient care responsibilities such as checking schedules and organizing patient flow; accompanying patients to exam/procedure rooms; assisting patients with walking, transferring, dressing, collecting and processing specimens and point‑of‑care testing; preparing for exams; assisting physicians and surgeons with procedures; taking vital signs; relaying instructions to patients and families; answering calls and providing pertinent information.
• Fulfills clerical responsibilities such as sending and receiving patient medical records; obtaining lab/x‑ray reports, hospital notes, referral information; completing forms and requisitions; managing charts to ensure information is completed and filed appropriately, using EMR, database or manual as needed.
• Coordinates all referrals with multiple sources to ensure proper transition of care; communicates with referring physicians regarding appointment status; ensures post‑care communication; provides monthly reporting of all referrals.
• Manages physician referrals from various sources as applicable; coordinates multidisciplinary appointments.
• Assures appropriate appointment(s) based on diagnosis; coordinates multi‑specialty visits; performs and assures appropriate surgical scheduling, including co‑surgeon participation when appropriate.
• Inventories, orders or re‑stocks medical supplies as applicable.
• Sets up examination rooms and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
• Maintains logging system for refrigeration of medications, point‑of‑care testing, sterilization process, crash cart, or others as needed; checks expiration dates on all medications and disposes appropriately per institutional policy.
• Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations.
• Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids, chemical disinfectants, radiation, and other hazardous substances.
• May be required to perform proficient phlebotomy duties.
• Demonstrates proficiency in updating patient demographic and insurance information; assists in the maintenance of medical charts (filing, operating reports, test results, home‑care forms).
• May check, verify, and update insurance information utilizing internal or web sources; may perform and verify pre‑certification for procedures as necessary.
• Provides training and mentoring to Medical Assistant I and II and non‑senior Clinical Assistant staff.
• Performs other duties as assigned.

Qualifications

• High School Diploma/GED: completion of an approved Medical Assistant certificate course of study from an approved school.
• Experience: 5+ years of experience as a Medical Assistant in a busy practice is preferred.
• BCLS certification: Required (Issuing Authority: AHA).

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $31,033.80 – $39,498.20 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses, incentives, differential pay, or other forms of compensation or benefits.