Digital CS Enablement Lead, Retail Lending & AI

Finastra3 months ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Overview

A financial services software leader seeks a Customer Success Enablement Specialist in Atlanta, Georgia. The role involves designing digital-first Customer Success motions, utilizing AI-driven health scoring, and automating customer experiences. The ideal candidate has proven experience in Digital Customer Success, lifecycle marketing, and implementing engagement strategies.

Benefits of Working with Us

This position offers competitive benefits including:

  • Unlimited vacation
  • Well-being support
  • Career development opportunities

Salary

Salary: USD 72000 - 108000 per year

Required Skills

Digital Customer Success
Customer Experience Automation
Lifecycle Marketing
AI-driven Health Scoring
Customer Engagement Strategies