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  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Position Overview</h2>
  <p style="margin:0 0 10px 0;">Our client, a well-known company located in Wesley Chapel, is now hiring <strong>Computer Support Assistants</strong>. The Computer Support Assistants are an important part of the <strong>Help Desk team</strong>, which is the primary hub for technical assistance and support related to computer systems, hardware, and software. In this role, you will support the Help Desk Support Specialists by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving these issues in a timely and professional manner. The Help Desk team collaborates with the entire IT department and interacts with system and computer users across the company.</p>
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<section style="background:#f8f9fa; padding:20px; border-radius:8px; margin:20px 0;">
  <h2 style="color:#34495e; font-size:1.2em; margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px; margin:10px 0;">
    <li style="margin:8px 0;">Support the Help Desk Support Specialists</li>
    <li style="margin:8px 0;">Answer users' questions</li>
    <li style="margin:8px 0;">Train users on basic system and computer functions</li>
    <li style="margin:8px 0;">Address system and user issues</li>
    <li style="margin:8px 0;">Resolve issues in a timely and professional manner</li>
  </ul>
</section>

Entry-Level Helpdesk Support Assistant

Job Description

Position Overview

Key Responsibilities

Required Skills