Technical Specialist Hygiene & Supplies

Position Overview

Join GEA Group—a global leader in engineering solutions—with a focus on supporting Dairy Direct Sales by providing technical hygiene and sanitation assistance to ensure high-quality milk production. With a legacy dating back to 1881 and an established U.S. presence since 1929, this role offers a unique opportunity to build a lasting career. Starting compensation is $32‑$35 per hour, reflecting our commitment to rewarding expertise and dedication.

Key Responsibilities

• Support Dairy Direct Sales Specialist and provide technical hygiene and sanitation assistance to customers.
• Identify and address sanitation issues promptly, ensuring effective communication with sales specialists and customers.
• Maintain accurate records in CRM, including wash reports and weekly call reports.
• Develop expertise in problem-solving, milk quality, consultancy, and hygiene.
• Ensure timely communication by returning calls, texts, and emails within specified timeframes.
• Collaborate with customers to understand milk quality goals and offer effective solutions.
• Manage inventory and assist with audits as needed.
• Complete required forms and reports under supervisor direction.
• Flexibly assist with additional duties as requested and relay customer service needs to the supervisor.

Required Qualifications

• High school diploma or GED is required.
• Minimum of two years’ experience with dairy equipment, including vacuum and pulsation systems.
• Strong communication, record-keeping, and organizational skills.
• Comprehensive understanding of CIP wash systems and on-farm milk quality troubleshooting.
• Proficiency in maintaining company-issued equipment (e.g., pick-up, computer, tablets, phone, Tri-scan).
• Able to work primarily in on-farm field environments with moderate noise and under physical demands.
• Valid driver’s license and ability to lift occasionally with adherence to safety protocols and personal protective equipment.

Preferred Qualifications

• Bachelor’s degree in Agriculture is preferred.

Benefits & Perks

• Competitive salary and bonus scheme
• Continuous personnel development (e‑learnings & projects)
• Free day to volunteer
• Medical, dental, and vision coverage starting on your first day
• 12 paid holidays, including a flexible floating holiday, plus 136 hours of PTO
• 7% 401(k) employer match to help grow your retirement savings
• Tuition reimbursement for further education and skill development
• Wellness incentive program and flexible Health Savings/Spending Accounts
• Access to a confidential Employee Assistance Program for personal or professional guidance