Sr. Sales Operations Manager, Worldwide Sales

About Us

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We provide cutting‐edge solutions to defend against cyber threats, protect data, and ensure compliance. Our team is passionate, innovative, and dedicated to helping businesses safeguard their critical information.

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold, Responsive, Accountable, Visionary, and Exceptional.

Position Overview

We’re looking for a highly analytical and business-savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You’ll support Go-To-Market leadership through actionable insights, scalable processes, and strategic planning support while collaborating with Sales, Marketing, Finance, and Systems teams.

Reports To: Sr. Manager, Worldwide Sales Operations (Individual contributor/non-managerial role)

Key Responsibilities

• Forecasting, Reporting & Performance Analytics:
  • Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.
  • Build rep-, segment-, and region-level dashboards and scorecards.
  • Support forecasting processes through scenario modeling, variance analysis, and performance trending.
  • Provide reporting and insights for Quarterly Business Reviews, Board materials, Sales All Hands meetings, and other executive reviews.
• Sales Support & Operational Enablement:
  • Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.
  • Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.
  • Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure accurate reporting, forecasting, and sales execution.
• Process Optimization & Systems Alignment:
  • Identify, document, and improve key sales workflows, policies, and rules of engagement.
  • Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.
  • Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.
  • Administer and enhance planning workflows in Pigment in collaboration with GTM leadership for scenario planning and modeling.
• Strategic Planning & Project Support:
  • Support annual GTM and territory planning cycles, including quota, segmentation, and headcount capacity modeling.
  • Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment.
  • Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization.
  • Develop and present actionable insights from ad hoc analyses to support GTM decisions and investment trade-offs.

Required Qualifications

• Bachelor’s degree in a technical field or finance.
• 5–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people). Experience in B2B SaaS or cybersecurity is a strong plus.
• Hands-on experience with Salesforce, Pigment, or Anaplan Planning Tools; Power BI or SQL experience is a strong plus.
• Experience working with Clari for forecasting and pipeline visibility.
• Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques including pivot tables, advanced formulas, and lookups.
• Proven success supporting global sales teams, including both direct and indirect channels.
• Highly collaborative with strong communication and project management skills.
• Demonstrated ability to drive process improvements and implement scalable operational solutions.
• Self-starter with high attention to detail and a track record of independently driving business impact in ambiguous situations.
• Strong sense of ownership and drive for excellence.

Benefits & Perks

• Work on a high-impact, global team at one of the cybersecurity industry’s most respected companies.
• Help shape sales strategy and execution through meaningful insights and operational rigor.
• Collaborate with talented, cross-functional peers in a fast-paced, growth-focused environment.
• Thrive in a mission-driven culture that values innovation, accountability, and excellence.
• Opportunities to grow into sales strategy, operations leadership, or planning roles across GTM functions.
• Competitive compensation and comprehensive benefits including learning & development programs, a flexible work environment (remote options, hybrid schedules, flexible hours), annual wellness and community outreach days, and recognition for your contributions.
• Global collaboration and networking opportunities.

Compensation

Our compensation reflects market differences across U.S. geographic areas. Actual offers are based on the candidate’s skills, experience, and market conditions. This role may also be eligible for variable compensation and/or equity. The following base pay ranges are provided for candidate guidance:

• SF Bay Area, New York City Metro Area: USD 108,080.00 – 169,840.00
• California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: USD 90,580.00 – 142,340.00
• All other cities and states: USD 81,130.00 – 127,490.00

Our Culture & How to Apply

Our culture is rooted in values that inspire belonging, empower purpose, and drive success every day for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

Interested? Submit your application at https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!