Mortgage Operations Specialist (Entry level)

Position Overview

A&D Mortgage is a Financial Holding Company successfully providing residential and commercial loans for more than 20 years, based in Florida. We represent our A+++ service in multiple states and are striving to obtain licenses in every State of the US to become a Nationwide Mortgage Lender. Our employees are our most valuable resource, and their knowledge and expertise are key to achieving our clients’ goals. With over 200 employees, our growth continues, and we are excited to welcome new talent. This is an on-site position only at our office in Ft. Lauderdale, FL. We are an equal opportunity employer that values diversity and provides reasonable accommodations for individuals with disabilities.

Key Responsibilities

• Assist in the preparation and review of loan documentation for accuracy and completeness.
• Ensure that all required documents are collected and uploaded into the loan management system.
• Review loan files to ensure compliance with company policies and regulatory requirements.
• Communicate with loan officers, underwriters, and clients to obtain necessary documentation.
• Serve as a point of contact for borrowers, providing updates and answering questions related to the mortgage process.
• Provide assistance to clients in completing required documentation and forms.
• Address inquiries related to loan status, documentation, and processing timelines.
• Monitor the status of loan applications and help manage the workflow to ensure timely processing.
• Assist with the coordination of appraisals, title work, and other third-party services.
• Ensure deadlines are met and loan files are completed in a timely manner.
• Maintain accurate records and ensure the integrity of data in the loan processing system.
• Perform administrative duties related to the mortgage process, such as filing, data entry, and record-keeping.
• Prepare and review mortgage-related documents, including loan disclosures and closing documents.
• Support other departments within mortgage operations as needed.

Required Qualifications

• High school diploma or equivalent (Bachelor’s degree is a plus).
• Strong interest in the mortgage industry and career development within mortgage operations.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work collaboratively within a team and interact with clients in a professional manner.

Preferred Qualifications

• Previous experience in a customer service or administrative role.

Benefits & Perks

• PTO/Sick Days
• Comprehensive medical, dental, vision benefits
• Paid volunteer hours
• Life Insurance, Short-term Disability, and Long term Disability
• Health Savings Account
• 401k
• Paid training and career development
• Onsite fitness center for employees
• Gourmet cafeteria with affordable homemade breakfast and lunch
• Healthy grab and go snacks
• Career Growth – ample opportunities to develop your career, take on new challenges, and make a significant impact.
• Work-Life Balance
• Inclusive Culture – committed to fostering a diverse and inclusive workplace.
• Cutting-Edge Technology – access state-of-the-art learning tools and technologies.