Night Auditor
Marcus Hotels Career Siteabout 1 year ago
Chicago, Illinois, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Post and balance charges, and send settlements in a timely and efficient manner. Maintain files and reset the systems for operations of the next day.
Key Responsibilities
- Check guests in and out of rooms.
- Prepare daily restaurant revenue report data by auditing Micros tapes/journals to breakdown revenue, covers, servers fees, tips paid out and settlements by tape and cashier.
- Run audit reports/journals from the Front Office mainframe, the Micros computer, and Credit Card system.
- Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
- Input on the PC revenue, expenses, and allowances to generate daily reports such as the Guest Ledger summary and Daily restaurant summary.
- Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
- Perform other duties and responsibilities as assigned by the Front Office Manager and Night Manager based upon department needs.
- Greet and welcome guests.
- Answer guest questions.
- Respond to guest requests and needs.
Required Qualifications
- Knowledge of accounting operations including accounts receivable and accounts payable.
- Basic mathematical skills and the ability to operate a 10-key by touch.
- Ability to effectively handle guest and employee concerns in a friendly and positive manner, including active listening and proactive problem solving.
- Proficiency in accessing and accurately inputting information using a moderately complex computer system.
- Excellent telephone etiquette skills.
- High school diploma or equivalent required.
- Cash handling experience preferred.
- Close attention to detail.
- Ability to produce high quality, accurate work consistently and on time.
- Ability to balance daily totals for the hotel.
Equal Opportunity Employer
Required Skills
Cash Handling
Data Auditing
Accounting Operations
Guest Services
Attention to Detail
Computer Proficiency
Report Generation
Telephone Etiquette