Night Auditor

Marcus Hotels Career Siteabout 1 year ago
Chicago, Illinois, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Post and balance charges, and send settlements in a timely and efficient manner. Maintain files and reset the systems for operations of the next day.

Key Responsibilities

  • Check guests in and out of rooms.
  • Prepare daily restaurant revenue report data by auditing Micros tapes/journals to breakdown revenue, covers, servers fees, tips paid out and settlements by tape and cashier.
  • Run audit reports/journals from the Front Office mainframe, the Micros computer, and Credit Card system.
  • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
  • Input on the PC revenue, expenses, and allowances to generate daily reports such as the Guest Ledger summary and Daily restaurant summary.
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
  • Perform other duties and responsibilities as assigned by the Front Office Manager and Night Manager based upon department needs.
  • Greet and welcome guests.
  • Answer guest questions.
  • Respond to guest requests and needs.

Required Qualifications

  • Knowledge of accounting operations including accounts receivable and accounts payable.
  • Basic mathematical skills and the ability to operate a 10-key by touch.
  • Ability to effectively handle guest and employee concerns in a friendly and positive manner, including active listening and proactive problem solving.
  • Proficiency in accessing and accurately inputting information using a moderately complex computer system.
  • Excellent telephone etiquette skills.
  • High school diploma or equivalent required.
  • Cash handling experience preferred.
  • Close attention to detail.
  • Ability to produce high quality, accurate work consistently and on time.
  • Ability to balance daily totals for the hotel.

Equal Opportunity Employer

Required Skills

Cash Handling
Data Auditing
Accounting Operations
Guest Services
Attention to Detail
Computer Proficiency
Report Generation
Telephone Etiquette