Consumer Electronics Technician

Prism Specialties6 months ago
Baltimore, Maryland, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Are you interested in working for a company that makes a difference in people's lives? Do you want to work for a company that values its employees and supports professional development?

Prism Specialties specializes in the restoration of electronics, art, textiles, and documents for both residential and commercial insurance claims. With over 25 years of steady, calculated growth, we have evolved into a world-class operation that recovers and restores items effectively following disasters such as fire, water, lightning, or vandalism. Our teams are knowledgeable, skilled, and committed to providing high quality and cost-effective services that make a positive impact on the community.

This franchise is independently owned and operated by a franchisee. All applications and inquiries should be directed to the specific franchise location.

Key Responsibilities

  • Perform on-site evaluation of damaged electronics from insurance claims (fire, water, lightning, etc.).
  • Inventory, remove, and transport electronic items and appliances from insured locations.
  • Disassemble and evaluate electronic items to be cleaned, serviced, and/or repaired.
  • Test, clean, restore, and reassemble electronic items to their pre-loss condition.
  • Deliver and reinstall appliances and consumer electronics at insured locations.

Required Qualifications

  • Excellent customer service skills; provide "white glove" service for our clients.
  • Strong multi-tasking ability, prioritization skills, and keen attention to detail.
  • Consistently exhibit empathy and compassion in client interactions.
  • Comfortable working on-site in post-peril environments (fire, floods, etc.).
  • Ability to lift and carry up to 50 pounds during pick-up and delivery activities.

Benefits & Perks

  • Teamwork: Experience a team environment where you are supported and encouraged.
  • Learning & Development: Develop your skill set by increasing your knowledge and experience in electronics restoration.

Required Skills

Multi-tasking
On-site Evaluation
Physical Handling
Inventory Management
Customer Service
Electronics Restoration
Electronics Repair
Attention to Detail