Live Chat/Call Center Customer Service Representative Remote

Astrazeneca Us12 months ago
Wilmington, Delaware, United States
Remote
Internship
Beginner Level (< 1 year)
$25-$36 Hourly

Job Description

Position Overview

Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative intern to join our team remotely. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour. If you are passionate about helping others and providing exceptional customer service in a fast-paced environment, this opportunity is for you.

Key Responsibilities

  • Respond to customer inquiries via live chat and phone calls in a timely and professional manner
  • Provide accurate information and solutions to customers’ concerns
  • Collaborate with team members to resolve complex issues
  • Maintain customer satisfaction by delivering exceptional service
  • Meet and exceed performance metrics and goals

Required Qualifications

  • Excellent communication skills, both written and verbal
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Previous customer service experience is a plus
  • High school diploma or equivalent

Required Skills

Multitasking
Excellent Communication
Customer Service
Live Chat Support
Problem-Solving
Call Center Operations