Live Chat/Call Center Customer Service Representative Remote
Astrazeneca Us12 months ago
Wilmington, Delaware, United States
Remote
Internship
Beginner Level (< 1 year)
$25-$36 Hourly
Job Description
Position Overview
Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative intern to join our team remotely. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour. If you are passionate about helping others and providing exceptional customer service in a fast-paced environment, this opportunity is for you.
Key Responsibilities
- Respond to customer inquiries via live chat and phone calls in a timely and professional manner
- Provide accurate information and solutions to customers’ concerns
- Collaborate with team members to resolve complex issues
- Maintain customer satisfaction by delivering exceptional service
- Meet and exceed performance metrics and goals
Required Qualifications
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Previous customer service experience is a plus
- High school diploma or equivalent
Required Skills
Multitasking
Excellent Communication
Customer Service
Live Chat Support
Problem-Solving
Call Center Operations