IT Support Administrator

Position Overview

Advance your career with the Stark Tech team – where we shape your future together. Stark Tech is a market leader in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy‐efficient equipment and services, and deliver building analytics to help customers meet their sustainability goals. Our large-scale equipment converts waste to renewable natural gas to reduce greenhouse gas emissions, while our microgrid, battery energy storage solutions, and solar development consulting services enhance the utility grid. Join us and be part of the future of energy transformation.

Our fast-growing organization offers a positive work environment and ample opportunities for career growth. The advertised Compensation range for this position is competitive and determined by multiple factors including candidate knowledge, job-related skills, experience, and relevant education or training.

Key Responsibilities

• Provide advanced technical support and leadership to ensure secure, efficient, and user-friendly IT environments.
• Offer endpoint support from the desktop to Entra and mentor team members.
• Collaborate across IT departments to implement solutions that deliver greater efficiency and value to stakeholders.
• Drive proactive service delivery with a customer-focused approach.

Required Qualifications

• Five (5) years of progressive experience in IT support and endpoint administration.
• Proven track record in leading support initiatives and managing technical projects.
• Experience delivering excellent technical solutions and exceptional customer service.
• Strong understanding of Windows, Linux, and macOS environments.
• Familiarity with CRM systems, ticketing platforms, and cloud services.
• Working knowledge of network fundamentals and protocols.
• Excellent communication skills and the ability to thrive in a fast-paced, evolving environment.
• Ability to manage a high volume of work while maintaining quality service.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Certifications such as MS 365 Administrator, CompTIA Security+, ITIL, or equivalent.

Benefits & Perks

• Paid Time Off & Holidays
• 401(k) with employer match
• Medical/Dental/Vision insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• HSA employer contribution
• Life and Disability insurance
• Wellness Program (participation incentives)
• Employee Assistance Program
• Competitive pay
• Career development