Remote Part Time Pharmacy Technician/ Customer Service

SpecialtyRxover 1 year ago
Ridgefield Park, New Jersey, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Experienced Pharmacy Technician with Customer Service Wanted!! We offer a competitive salary and benefits package.

Key Responsibilities

  • Perform duties assigned by the Data Entry Manager.
  • Answer phones and respond to orders, re-orders and general customer inquiries.
  • Handle and resolve client complaints and inquiries in a timely manner.
  • Triage incoming faxes by facility/department and in accordance with cutoff times.
  • Clarify orders as needed.

Required Qualifications

  • Active NJ Board of Pharmacy, Pharmacy Technician License.
  • Previous experience in pharmacy.
  • Knowledge of brand name and generic medications.
  • Strong attention to detail and organizational skills.
  • Moderate to advanced computer skills required.
  • Great telephone etiquette a must.
  • High school diploma or equivalent.

Preferred Qualifications

  • LTC pharmacy experience preferred.
  • Frameworks / ECM knowledge a plus.

Benefits & Perks

  • Competitive salary and benefits package.

Required Skills

Client Complaint Resolution
Frameworks/ECM Knowledge
Phone Handling
Organizational Skills
Order Management
Telephone Etiquette
Data Entry
Computer Skills
Pharmacy Technician
Customer Service
Fax Triage
Attention to Detail