Remote Part Time Pharmacy Technician/ Customer Service
SpecialtyRxover 1 year ago
Ridgefield Park, New Jersey, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Experienced Pharmacy Technician with Customer Service Wanted!! We offer a competitive salary and benefits package.
Key Responsibilities
- Perform duties assigned by the Data Entry Manager.
- Answer phones and respond to orders, re-orders and general customer inquiries.
- Handle and resolve client complaints and inquiries in a timely manner.
- Triage incoming faxes by facility/department and in accordance with cutoff times.
- Clarify orders as needed.
Required Qualifications
- Active NJ Board of Pharmacy, Pharmacy Technician License.
- Previous experience in pharmacy.
- Knowledge of brand name and generic medications.
- Strong attention to detail and organizational skills.
- Moderate to advanced computer skills required.
- Great telephone etiquette a must.
- High school diploma or equivalent.
Preferred Qualifications
- LTC pharmacy experience preferred.
- Frameworks / ECM knowledge a plus.
Benefits & Perks
- Competitive salary and benefits package.
Required Skills
Client Complaint Resolution
Frameworks/ECM Knowledge
Phone Handling
Organizational Skills
Order Management
Telephone Etiquette
Data Entry
Computer Skills
Pharmacy Technician
Customer Service
Fax Triage
Attention to Detail