Inside Sales Representative - Metal Fabrication Sales

Position Overview

Join our growing sheet metal fabrication team as an Inside Sales Representative! In this role you will drive metal fabrication sales by preparing quotes, building customer relationships, and supporting custom fabrication projects. You will manage customer relationships, prepare and follow up on quotes, and drive sales growth through new and existing accounts. If you're motivated, detail-oriented and passionate about sales in a manufacturing environment, we want to hear from you.

Key Responsibilities

• Serve as the primary point of contact for customers, responding to inquiries and providing timely, accurate information about our sheet metal services.
• Prepare, issue, and follow up on detailed quotes for fabrication projects.
• Build and maintain strong relationships with new and existing customers to support long-term growth.
• Proactively develop new business opportunities through outbound calls, emails, and account development.
• Collaborate with engineering and production teams to ensure customer requirements are clearly understood and executed.
• Maintain accurate sales records, quotes, and customer interactions within the CRM system.
• Monitor industry trends, customer needs, and competitor activity to identify growth opportunities.

Required Qualifications

• 2+ years of inside sales experience; background in metal fabrication sales, manufacturing, or industrial products strongly preferred.
• Strong technical aptitude; ability to interpret drawings/blueprints is a plus.
• Excellent communication and interpersonal skills with a professional phone and email presence.
• Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), ERP, and CRM systems; experience with quoting software is a plus.
• Highly organized, detail-oriented, and self-motivated.

Benefits & Perks

• Compensation: This is a full-time, nonexempt, hourly position (40 hours per week). Hours exceeding 40 hours per week will be paid at time and a half.
• Comprehensive benefits package, including health, dental, and vision coverage.
• Paid time off and company holidays.
• A collaborative and supportive team environment.