Entry Level Vehicle Service Specialist

Valvoline Instant Oil Change7 months ago
Swansea, Massachusetts, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

We welcome all types of talent – whether you’re a recent high-school grad, a seasoned professional, or transitioning veteran. Join our dynamic service team where no prior experience is required. You’ll be trained in automotive services such as changing oil, inspecting/replacing lights and wipers, checking/filling vehicle fluids, and basic maintenance tasks. Grow your career through exceptional training and internal promotion opportunities.

Key Responsibilities

  • Provide exceptional customer service and address concerns or questions.
  • Perform oil changes, filter replacements, lubrication services, and basic maintenance (e.g. tire rotations, fluid level checks).
  • Inspect vehicles for issues and determine areas that require attention.
  • Maintain a clean and organized work environment while following strict safety protocols.
  • Inspect and replace car lights, wipers, engine air filters, and cabin air filters.
  • Add oil and fluids per manufacturer specifications and perform tire rotations including removal, rotation, and reinstallation.
  • Lubricate necessary chassis/driveline components and service cooling systems and transmissions.
  • Communicate effectively with team members and perform second checks to ensure quality service delivery.
  • Handle tools in tight areas and transport items up to 50 pounds as needed.

Required Qualifications

  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment handling multiple tasks.
  • Willingness to learn and follow the VIOC SuperPro process and achieve SuperPro certification.
  • Must have reliable transportation.

Benefits & Perks

  • Paid on-the-job training
  • No late evenings – Most locations close by 7pm
  • Competitive pay set at $20.25 per hour
  • Now offering DailyPay – get paid daily for flexibility
  • Promoting from within – 95% of upper-level management started in entry-level positions
  • Tuition Reimbursement
  • Employee Discount – 50% off most services for up to 2 vehicles
  • Paid vacation and holidays
  • Medical, Dental, Vision, and 401(k) Savings plan

Terms and conditions apply; benefits may differ depending on location.

Required Skills

Customer Service
Problem Solving
Computer Aptitude
Attention to Detail
Oil Change
Teamwork
Basic Vehicle Maintenance