Entry Level Vehicle Service Specialist
Valvoline Instant Oil Change7 months ago
Swansea, Massachusetts, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
We welcome all types of talent – whether you’re a recent high-school grad, a seasoned professional, or transitioning veteran. Join our dynamic service team where no prior experience is required. You’ll be trained in automotive services such as changing oil, inspecting/replacing lights and wipers, checking/filling vehicle fluids, and basic maintenance tasks. Grow your career through exceptional training and internal promotion opportunities.
Key Responsibilities
- Provide exceptional customer service and address concerns or questions.
- Perform oil changes, filter replacements, lubrication services, and basic maintenance (e.g. tire rotations, fluid level checks).
- Inspect vehicles for issues and determine areas that require attention.
- Maintain a clean and organized work environment while following strict safety protocols.
- Inspect and replace car lights, wipers, engine air filters, and cabin air filters.
- Add oil and fluids per manufacturer specifications and perform tire rotations including removal, rotation, and reinstallation.
- Lubricate necessary chassis/driveline components and service cooling systems and transmissions.
- Communicate effectively with team members and perform second checks to ensure quality service delivery.
- Handle tools in tight areas and transport items up to 50 pounds as needed.
Required Qualifications
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment handling multiple tasks.
- Willingness to learn and follow the VIOC SuperPro process and achieve SuperPro certification.
- Must have reliable transportation.
Benefits & Perks
- Paid on-the-job training
- No late evenings – Most locations close by 7pm
- Competitive pay set at $20.25 per hour
- Now offering DailyPay – get paid daily for flexibility
- Promoting from within – 95% of upper-level management started in entry-level positions
- Tuition Reimbursement
- Employee Discount – 50% off most services for up to 2 vehicles
- Paid vacation and holidays
- Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions apply; benefits may differ depending on location.
Required Skills
Customer Service
Problem Solving
Computer Aptitude
Attention to Detail
Oil Change
Teamwork
Basic Vehicle Maintenance