Healthcare Coordinator

Position Overview

Now is the time to join Rainbow Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. You will educate patients on treatment choices, overcome common patient objections, support a Perfect Patient Experience (PPE), and create Patients for Life (PFL).

Compensation: $19.00-$26.75 / Hourly

Key Responsibilities

• Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
• Gain a financial commitment from the patient to start the recommended dentistry
• Achieve proficiency in PDS systems and tools to assist patients in making the best decision for their needs
• Execute the HC Handoff in partnership with each clinician on every exam patient
• Serve as Subject Matter Expert on available financial options, offering patients choices that fit their budget
• Overcome common patient objections to initiating treatment in a professional manner
• Obtain necessary insurance pre-authorizations prior to treatment completion
• Ensure the office exemplifies the Comprehensive Care Model and facilitates referrals
• Participate actively in daily morning huddles, monthly team meetings, and other required meetings
• Understand business imperatives and the direct impact of the role on metrics and results
• Demonstrate stewardship of the PDS Brand in all decisions and actions
• Learn about the Mouth Body Connection and support clinical excellence through comprehensive patient care
• Maintain a professional appearance and demeanor, addressing others respectfully at all times
• Ensure compliance with company policies and all relevant State, Federal, and regulatory requirements
• Perform other duties and responsibilities as assigned

Required Qualifications

• High School Diploma or general education degree (GED)
• Travel might be required between offices

Preferred Qualifications

• Prior coursework or on-the-job training in the fields of dentistry, insurance, or business

Benefits & Perks

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community