Operations Sales Specialist

Position Overview

Home Creations is looking for a highly organized, proactive, and detail-oriented Operational Sales Support professional to join our New Home Sales team. This role supports the Sales Director and Sales Manager in all aspects of sales operations, marketing coordination, and customer service. The position combines sales administration with marketing creativity to ensure that our communities and homes are presented to the highest standard.

Position: Operations Sales Specialist

Location: Various Oklahoma City Metro locations (indoor and outdoor), Main Office: 2240 N Broadway, Moore, OK, 73160

Schedule: 9am to 6pm, must be available to work weekends

Status: Full-Time/Exempt

Key Responsibilities

• Prepare and maintain sales contracts, addenda, and related documentation for review by Sales Management.
• Maintain accurate sales databases, CRM records, and keep performance reports accurate and up to date.
• Assist in the preparation of market analysis, sales forecasts, and weekly/monthly performance reports.
• Schedule and prepare agendas for sales meetings, record minutes, and track follow-up actions.
• Ensure model homes, sales centers, and show homes are presentation-ready, coordinating with relevant teams.
• Collaborate with the marketing team on promotional materials and campaigns.
• Help plan, organize, and execute marketing events, open houses, and promotional activities to drive traffic and leads.
• Track marketing campaign results, prepare performance reports, and recommend improvements.
• Assist in maintaining inventory of promotional materials and manage orders as needed.
• Assist in the creation and management of social media content, online listings, website updates, and community information pages.
• Serve as a point of contact for customer inquiries when sales representatives are unavailable, ensuring a positive and professional experience.
• Coordinate follow-up communications with prospective buyers and real estate agents.
• Assist with the preparation of welcome packages and homebuyer communications throughout the sales process.
• Support the preparation of budgets, expense tracking, and invoice processing for the sales department.
• Organize and maintain sales department files and records, both physical and digital.
• Coordinate with vendors and internal departments to support sales and marketing initiatives.
• Perform all other duties as assigned.

Required Qualifications

• Education: Twoyeardegree