Part Time Customer Service Representative

Position Overview

Have you considered being a Part Time Customer Service Representative? Now is your chance! Transdev in Clackamas OR is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service–oriented people who are dedicated to safety.

Key Responsibilities

• Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
• Develop a comprehensive understanding of policies and procedures.
• Meet or exceed established performance requirements.
• Document trip authorizations and details including transportation type, pickup times, appointment times, and addresses.
• Perform other duties as required.

Required Qualifications

• High School Diploma, GED or equivalent.
• Computer literate.
• Excellent customer service skills.
• Ability to operate a standard telephone system.
• Must be able to work shifts or flexible work schedules as needed.
• Subject to DOT drug testing and physical requirements as applicable.

Benefits & Perks

• Compensation: Competitive compensation package of minimum $21.85/HR
• Paid Training: Provided
• Work from Home: Eligible after a week and a half in the office
• Sick Days: 5 days
• Holidays: 9 days (8 standard and 1 floating)
• Other standard benefits including 401(k) retirement plan, medical, dental & vision, life insurance, short-term disability, and voluntary long-term disability.