Technical Product Owner

Position Overview

As a Technical Product Owner at Mercy, you will translate business needs into technical solutions while representing the customer throughout product development. In this hybrid role—mostly remote with onsite collaboration in St. Louis as needed—you will drive strategy, facilitate Agile processes, and ensure that innovative healthcare solutions are delivered with compassion and excellence.

Key Responsibilities

• Provides strategic leadership in interpreting business needs and implementing technical solutions to business problems
• Represents the customer in all stages of technical product development, including user story creation, sprint planning, and backlog prioritization
• Serves as a liaison with business stakeholders and technical teams for tactical and long-term road-mapping, impact assessment, and change management
• Owns the technical implementation plan for converting vision into products
• Utilizes Agile methodology by actively participating in stand-ups, story refinements, sprint reviews, and retrospectives
• Sets clear expectations with stakeholders for delivering new capabilities, features, and functionalities
• Ensures supportive systems and processes are in place, including training, documentation, reporting, and business metrics
• Manages duties and responsibilities in alignment with Mercy’s mission, values, and Service Standards

Required Qualifications

• 10+ years of relevant healthcare technology experience
• Bachelor’s degree in a related field
• Proven leadership experience in a Product Owner role
• Agile/Product Owner certifications are a plus
• Deep understanding of information systems, business processes, and the drivers of organizational success
• Expertise in requirements management, diagramming, use case development, and process design
• Solid understanding of the Software Development Life Cycle (SDLC)
• Excellent vendor relationship and communication skills
• Highly skilled in managing complex projects within technical environments

Preferred Qualifications

• Experience with Epic, Salesforce, Microsoft Dynamics 365, Microsoft Copilot, and AI
• Proficiency in Microsoft Office products including Visio

Benefits & Perks

• Day-one comprehensive health, vision and dental coverage
• Paid Time Off (PTO)
• Tuition reimbursement
• Employer-matched retirement funds