Marketing Associate - PMO Operations

Position Overview

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology, and human ingenuity to deliver better outcomes for all. In the role of Marketing Associate - Project Management in the Enterprise, you will support operational excellence across the Marketing & Communications team by managing the production lifecycle, workflows, and processes for marketing projects. You will work closely with various internal teams including content, design, digital, events, brand, and communications, ensuring smooth project execution and effective stakeholder engagement. ZS is committed to inclusion, equal opportunity, and offering a flexible working model that combines remote and on-site work to best serve our clients and our people. To apply, candidates must have or be able to obtain work authorization for their intended country of employment and submit an online application with the required transcripts.

Key Responsibilities

• Project Setup & Coordination: Set up and organize marketing projects in Workfront, structure workflows for clarity on task flow, ownership, and timelines, and monitor progress by coordinating with internal teams and external vendors.
• Production Lifecycle Management: Drive smooth project execution by managing workflows, facilitating production meetings, and ensuring process discipline.
• Process Compliance & Improvement: Ensure adherence to standardized marketing processes and collaborate with cross-functional teams to identify and implement improvements.
• Communication & Stakeholder Engagement: Act as a primary point of contact for project-related queries, facilitate clear communication among team members, and help ensure deadlines are met.
• Growth & Exposure: Provide project management support for go-to-market campaigns and internal transformation initiatives, including planning, tracking, and coordination of deliverables, as well as participation in special projects targeting process improvements.

Required Qualifications

• Education: Bachelor’s degree in marketing, Business Administration, or a related field.
• Experience Required: 1–3 years of experience in marketing operations, project coordination, or PMO functions.
• Hands-on experience with Workfront (strongly preferred) or exposure to another project management and production workflow platform.
• Understanding of marketing project types, production workflows, and processes.
• Strong communication and stakeholder management skills.
• Ability to manage multiple tasks in a fast-paced, matrixed environment with high attention to detail.
• Proactive problem-solving skills and a collaborative approach.
• Experience working with content, creative, and digital teams to deliver high-quality outputs.
• International collaboration skills and flexibility to connect with global teams as needed.
• Project Management and/or digital channels certification(s) are a plus.
• Technical acumen in addressing tools, platform issues, integrations, and automation.
• Confidence and assertiveness in collaborating with colleagues and senior leaders.
• Fluency in English.
• Client-first mentality, intense work ethic, and a collaborative spirit.

Benefits & Perks

• Benefits: Comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development.
• Benefits: Robust skills development programs, multiple career progression options, and internal mobility paths.
• Benefits: Hybrid working model that combines work-from-home flexibility with on-site presence at client or ZS offices.
• Benefits: Opportunities for travel to strengthen client relationships, gain diverse professional experiences, and enhance growth.