Sales Specialist, Atlanta

Position Overview

The Hermès Atlanta Boutique has been providing extraordinary service since 1998 as part of the Southern Region. Reporting to the Managing Director, this Sales Specialist role supports the boutique’s client experience in a fast-paced, luxury environment. Hermès’ long-standing commitment to artisan craftsmanship, sustainability, and diversity underpins everything we do.

Key Responsibilities

• Achieve sales objectives by meeting monthly and annual individual targets while supporting overall boutique goals.
• Organize and maintain the selling floor according to visual merchandising guidelines, ensuring products and supplies are consistently stocked and presented.
• Process and verify POS transactions with accuracy, managing receipts, CRM files, and providing after-sales administrative support when necessary.
• Adhere to asset protection procedures, including key control, merchandise security, physical tagging, and participation in inventory counts.
• Deliver high-quality customer service by greeting clients promptly, assisting with inquiries, and ensuring a memorable client experience.

Required Qualifications

• 2+ years of sales experience, with luxury retail experience preferred.
• Strong relationship development and impeccable communication skills.
• Ability to multi-task effectively in a fast-paced environment while maintaining composure.
• Self-starter with strong organizational skills, capable of working independently and as part of a team.
• Open availability to accommodate the needs of the business.
• Ability to lift between 0-25 lbs. without assistance.

Benefits & Perks

• Commission and bonus incentives based on sales performance.
• Medical, Dental, Vision coverage.
• Life Insurance and Disability benefits.
• Paid time off including 15 days annual vacation, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time.
• Paid Parental Leave and Transition Time.
• 401(k) and Roth Retirement Plan with company matching and profit sharing.
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, and voluntary life insurance.
• Product Discount and EAP Resources along with access to the Calm App, Health Advocate, and Family Building Support.
• Compensation: Hourly range of $23.72 to $26.22 per hour, determined by role, location, and experience.