Junior Infrastructure Engineer

Hands on Infrastructure, real impact!

At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Jr. Infrastructure Engineer who will work under the guidance of the Sr. Infrastructure Engineer to assist in the administration and support of infrastructure technologies. This role will have direct hands-on administration of hypervisor virtualization, server and networking hardware/software. This role will directly support business enterprise applications and Cybersecurity physical and technical controls.

Please note:

• This role is based in our Southlake, TX office
• Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status).

What You'll Do:

• Administer corporate Hypervisor Infrastructure and Virtual Servers configured in HA topology
• Assist in administration of hybrid Azure-On-premise AD domain and its auxiliary services
• Respond to alerts, troubleshoot basic issues, and escalate as needed
• Provide corporate end user technical support
• Administer highly segmented network architecture consisting of Next-Gen firewalls, routers, switches, and VPNs
• Support network configuration, including switches, routers, and firewalls
• Help maintain backup and disaster recovery processes
• Monitor Infrastructure system health using Network Management System
• Apply routine updates, patches, and configuration changes
• Monitor daily ticket queue for infrastructure support items
• Work directly with Liberty's Information Security team to implement, secure, and administer necessary technical Infrastructure controls
• Create, update, and maintain Procedural and KB documentation as needed
• Participate in IT Infrastructure after hours on-call rotation
• Promote adherence to IT and InfoSec policies and procedures
• Flexibility for occasional off-site travel is required
• Administer and maintain Infrastructure assets using JIRA asset management system.

Qualifications:

• CompTIA Server+, Network+, MCSA, or similar certification preferred
• 2+ years of experience with Windows Server 2012R2 - 2022 Operation Systems
• 2+ years of Active Directory administration experience
• 2+ years of experience administering Hypervisors technologies; Microsoft Hyper-V preferred
• Hands-on experience with public Cloud providers; Microsoft Azure preferred
• 2+ years of experience in network routing and switching administration
• 2+ years of hands-on experience with firewall technologies; FortiGate Firewalls preferred
• Hands-on experience with HP ProLiant server technologies preferred
• Experience handling Protected Health Information (PHI) data in compliance with HIPAA guidelines
• Strong documentation skills within an ITSM structure (ticketing, knowledge bases, etc.)
• Excellent verbal and written communication, interpersonal, conflict resolution, and customer service skills

Benefits Starting Day One:

• 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
• Family coverage available with Liberty contributing 50% of the premium
• Fully vested 401(k) with employer match
• Employer contributions to Health Savings Accounts (HSA)
• Generous paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Adoption expense reimbursement
• Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
• Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
• Fully stocked breakroom

Are you ready to build what matters?Apply today!

#ID1

Skills:

• Administrative Skills
• Asset Management
• Atlassian JIRA
• CompTIA Network+
• CompTIA Server+
• Conflict Resolution
• Customer Support/Service
• Data Recovery
• Disaster Recovery
• Documentation
• Enterprise Applications
• Financial Planning
• Firewalls
• HIPAA (Health Insurance Portability and Accountability Act)
• Healthcare Software
• Help Desk
• Hewlett-Packard Product Family
• Hypervisors
• IT Service Management (ITSM)
• Identify Issues
• Information Technology & Information Systems
• Information/Data Security (InfoSec)
• Internet Security
• Interpersonal Skills
• Knowledge Base
• MCSA - Microsoft Certified Systems Administrator
• Microsoft Active Directory
• Microsoft Hyper-V
• Microsoft Windows Azure
• Microsoft Windows Server
• Network Administration/Management
• Network Architecture/Engineering
• Network Configuration Management
• Network Routers
• Network Routing
• Network Software
• Network Support
• Network Switching
• Network System Hardware
• On Call
• Presentation/Verbal Skills
• Psychiatry and Mental Health
• Public Cloud
• Reimbursement
• Server Hardware
• Software Administration
• Software Patches
• Systems Administration/Management
• Technical Support
• Topology
• VPN (Virtual Private Network)
• Virtualization
• Willing to Travel
• Writing Skills

About the Company:

Liberty Software