<section style="margin-bottom:20px;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Position Overview</h2>
  <p style="font-family:system-ui,-apple-system,sans-serif;line-height:1.6;color:#333;margin:0;">
    IndyDog is dedicated to a culture of limitless growth and professional development. As a full-time, <strong>on-site</strong> Customer Service and Sales Support Representative based in <strong>Houston, TX</strong>, you will play a key role in delivering exceptional customer service and supporting our sales processes to meet and exceed client expectations.
  </p>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Answer customer inquiries promptly</li>
    <li style="margin:8px 0;">Resolve issues efficiently to maintain high customer satisfaction</li>
    <li style="margin:8px 0;">Provide detailed information about products and services</li>
    <li style="margin:8px 0;">Assist the sales team to facilitate seamless sales processes</li>
    <li style="margin:8px 0;">Contribute to a positive customer experience at every touchpoint</li>
  </ul>
</section>

<section style="background:#f8f9fa;padding:20px;border-radius:8px;margin:20px 0;">
  <h2 style="color:#34495e;font-size:1.2em;margin:20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left:20px;margin:10px 0;">
    <li style="margin:8px 0;">Strong interpersonal and communication skills</li>
    <li style="margin:8px 0;">Proven experience in customer support and customer service</li>
    <li style="margin:8px 0;">Ability to maintain customer satisfaction consistently</li>
    <li style="margin:8px 0;">Proficiency in using CRM systems and other customer service tools</li>
    <li style="margin:8px 0;">Strong problem-solving skills and attention to detail</li>
    <li style="margin:8px 0;">Ability to work independently as well as part of a team</li>
    <li style="margin:8px 0;">High school diploma or equivalent; a Bachelor’s degree is a plus</li>
  </ul>
</section>

Customer Service and Sales Support Representative

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Required Skills