Healthcare IT Help Desk Specialist

Infor6 months ago
Marshall, MI, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Description

A healthcare technology provider is seeking a technical support professional to provide first line IT support to employees and patients. The ideal candidate will have an Associate degree in Information Technology and experience in Help Desk or customer service roles.

Your Responsibilities

  • Managing technical requests
  • Documenting calls
  • Improving customer service processes

This position is located in Michigan.

Job Code: J-18808-Ljbffr

Required Skills

Communication Skills
Technical Support
Process Improvement
IT Help Desk
Customer Service
Problem Solving
Call Documentation