Manager, Workday Supply Chain Management

KPMG US4 months ago
Miami, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

KPMG Advisory practice is our fastest growing practice, driven by tremendous client demand in an ever-changing market environment. Our professionals thrive in an adaptable, collaborative, and team‐driven culture that prioritizes both professional and personal growth. We are seeking a Lead Specialist, Workday Supply Chain Management to join our Managed Services practice, where you will make an impact, advance your skills, and experience continuous learning opportunities.

Key Responsibilities

  • Manage onshore/offshore teams providing level 2/3 support for Workday managed services engagements, including enhancement, optimization, break/fix, release management, and new feature deployments.
  • Act as the Supply Chain Management lead for managed services engagements by being the point of contact for escalations, prioritizing work, ensuring client satisfaction, and collaborating to drive post-production goals.
  • Collaborate with cross-functional teams to analyze, design, configure, and deliver effective Workday solutions.
  • Assist with resource management, forecasting, and load balancing; assess team skills, address gaps, and upskill members as needed.
  • Mentor and lead the SCM pillar by guiding Workday Supply Chain consultants, supporting sales and proposal activities, and identifying optimization opportunities.
  • Act with integrity, professionalism, and personal responsibility to uphold a respectful and courteous work environment.

Required Qualifications

  • Minimum five years of recent experience in post-production, managed services support, or consulting within Workday Supply Chain Management, with at least two years in a leadership role.
  • Bachelor's degree from an accredited institution; an MBA or MIS is preferred.
  • Required Workday certification/skills in at least three areas (Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting). Candidates lacking these certifications must secure them within three months of employment.
  • Understanding of the ITIL framework, ITSM, and service desk management.
  • Excellent written and verbal communication, facilitation, and presentation skills, with strong attention to detail and the ability to effectively articulate ideas.
  • Experience in process reengineering, including designing and implementing business performance management enhancements such as workflow, approvals, and reporting.
  • Authorization to work in the U.S. without the need for visa sponsorship both now and in the future.

Benefits & Perks

  • Comprehensive and competitive compensation package, including a California Salary Range of $129,300 - $223,900 where applicable.
  • Benefits include a variety of medical, dental, and vision plans, along with disability and life insurance options.
  • 401(k) plans and a robust suite of personal well-being benefits to support mental health.
  • Generous Personal Time Off, holiday observances, and firmwide breaks to promote work-life balance.
  • For detailed salary range information by city and additional benefits, please refer to the provided link: Salary Transparency.

Required Skills

Leadership
Managed Services Support
ITIL Framework
Advanced Reporting
Resource Management
Workday Supply Chain Management
Process Improvement