MARKETING COORDINATOR

Position Overview

Job Title: Marketing Coordinator

Department:

Reports to:

FLSA Status:

Key Responsibilities

• Interact with all guests and team members to positively influence experiences; demonstrate resiliency during challenging situations and work effectively and courteously with colleagues.
• Manage guest relations during the deployment of special events and promotions.
• Deploy and coordinate property contests including ordering, material selection, setup, décor, and prize-winner selection.
• Maintain promotional materials such as décor, merchandising, and other promotional tools.
• Act as event staff to set up events, administer contests, issue prizes, and ensure adherence to proper procedures and rules.
• Coordinate property activation events with players’ club personnel and/or promotional agencies.
• Manage property social media accounts by creating and communicating relevant information to customers.
• Maintain and update all property website content.
• Book and manage property entertainment acts for food outlets and event centers, including communicating with local and national performers while managing an entertainment budget.
• Set up and deploy CMP promotions accurately and in a timely manner.
• Create rules for promotions and events on property and ensure adherence to those rules.
• Create and proof all marketing collateral.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and require the same from others.
• Handle routine customer complaints and incidents with appropriate discretion, striving to maintain positive guest relationships.
• Work a flexible schedule as required by business operations, including nights, weekends, and holidays; schedules may change based on business needs.
• Perform other duties as assigned.

Required Qualifications

• Prefer a high school diploma or GED equivalent.
• 1-3 years promotions experience preferred.
• Must be able to obtain and maintain a valid Level 2 Missouri Gaming License.
• Must have a valid driver’s license with a good driving record and be able to drive station vehicles.
• Must be able to receive and maintain all required certifications relating to the position.
• Must complete all required company training.